Terms of service

TERMS OF SERVICE – LECHATCHANCEUX.COM

Last updated: February 1, 2026

Welcome to The Lucky Cat.

The terms "we", "us", and "our" refer to HERMES DEPOT, which operates the website www.lechatchanceux.com.

our General Terms and Conditions of Sale
our Return and refund
our Shipping Policy
our Privacy Policy

In case of conflict, the General Terms and Conditions of Sale shall prevail in all cases sale.

SECTION 1 – ACCESS TO THE SITE

By using this site, you declare that you are of legal age in your country of residence or have obtained the authorization of a legal guardian.

You agree not to use our products or services for any illegal or unauthorized purpose.

Any violation of these terms may result in the immediate termination of access to services.

SECTION 2 – CUSTOMER ACCOUNT

When creating an account, you agree to provide accurate and up-to-date information.

You are responsible for:

the confidentiality of your login credentials
activities carried out from your account.

We reserve the right to suspend or delete an account in the event of fraudulent or abusive use.

SECTION 3 – PRODUCTS

We do our best to display products as accurately as possible.

However:

Displayed colors may vary depending on the screen.
the Photographs are non-contractual.

The essential characteristics are described in the product sheets.

SECTION 4 – ORDERS

Any order placed on the website constitutes an offer to purchase.

payment confirmation
sending of a confirmation email.

We reserve the right to refuse or cancel an order, particularly in the event of :

suspected fraud
obvious pricing error
payment incident.

SECTION 5 – PRICES AND INVOICING

Prices are displayed in euros including VAT.

Delivery charges are indicated before final order confirmation.

In the event of a clear error in the display of a price, we reserve the right to cancel the order and refund the customer.

SECTION 6 – DELIVERY

Delivery times are indicative and may vary depending on the carrier.

In accordance with Article L216-4 of the French Consumer Code, the risk is transferred to the Customer when they take physical possession of the products.

Detailed terms and conditions are indicated in the Shipping Policy. SECTION 7 – LEGAL GUARANTEES Products sold on this site are covered by: The products sold on this site benefit from the legal guarantee of conformity (2 years)

of the warranty against hidden defects.

Nothing in these Terms limits the consumer's statutory rights.

SECTION 8 – INTELLECTUAL PROPERTY

The Lucky Cat (text, images, logo, design, graphic elements) is protected by intellectual property laws. Any reproduction or use without authorization is prohibited.

SECTION 9 – THIRD-PARTY SERVICES AND TOOLS

Some website services may be provided by third-party providers, including:

Shopify
payment services
carriers
Marketing tools.

We are not responsible for the content or services offered by these third parties.

SECTION 10 – LIMITATION OF LIABILITY

Le Chat Chanceux cannot be held liable for:

of misuse of the products
of indirect or unforeseeable damage
of a case of force majeure.

This limitation does not apply to the mandatory legal guarantees.

SECTION 11 – PERSONAL DATA

Personal data is processed in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR).

SECTION 12 – CHANGES TO THE TERMS

We reserve the right to modify these Terms of Service at any time.

The applicable version is the one published on the website on the date of use of the services.

SECTION 13 – GOVERNING LAW

These Terms are governed by French law.

In the case of a sale to a consumer residing in the European Union, the consumer benefits from the mandatory provisions of the legislation of their country of residence.